SAP Knowledge Base Article - Preview

3815462 - New Concur Travel - Hotel - Booking flow overview

Symptom

I am booking a hotel in New Concur Travel and would like to understand the steps in the new hotel booking flow. I want to know which pages I will see, how the search and filters work, and what happens from the moment I start searching for a hotel until the trip is confirmed.

I also want to understand what the main options on each screen mean (for example, rate types, room details, and cancellation policies) so I can choose the most appropriate hotel for my trip.


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Environment

Concur Travel > ALL

Product

Concur Travel all versions

Keywords

Provides an end-to-end overview of the hotel booking flow in New Concur Travel, from search to confirmation, including the main pages, options, and actions available to travelers and travel arrangers. , KBA , CON-CA , Cross Applications , Problem

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