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3815467 - What permissions are available in Concur Travel?

Symptom

Travel Tab 
PermissionDescription
App Center Listing AdministratorThe user assigned this role can submit App Center listings. This role is only assigned by SAP Concur to certain App Center partners.
Administer Approval QueueThe user assigned this role can reassign approval requests.
You can assign this permission by itself.
Agency Billing AdministratorAllows users to access agency billing administration
Authorized Support Contact

The user assigned this role is can access the SAP Concur support portal to receive phone and chat support. Depending on your organization’s configuration*, the user can also access SAP Biller Direct (the billing portal) to review and collect invoices, and update billing details.
*Restricted to Public Sector and Partner-led customers.
Travel users with this role must be assigned the Company Administration role.
A minimum of two users must be assigned, up to a maximum of 5 users.
 

Note: 
It is advised to keep the list of ASC users updated to enhance security and efficiency. When unassigning the ASC role from a user, it must be unassigned using the same steps the permission was assigned. Deactivating the user (via API or employee import) does not unassign the ASC role automatically.

Billing AdministratorThe user assigned this role can view bills from SAP Concur.
You must assign this permission with one other administration permission.
Cliqbook UserCan integrate with Cliqbook service.
Company AdministrationThe user assigned this role can access:
  • Administer Approval Queue
  • Authentication Administration
  • Billing Administrator
  • Company Locations Administration
  • Corporate Ghost Cards
  • Group and Shared Resources Administration
  • Managed Meeting Center Admin (ONLY if the Third Party Meeting Module has been enabled)
  • Organization Unit Administration
  • Permission Administrator
  • Risk Management Admin (Used with Concur Risk Management)
  • Travel Policy Administrator
  • User Administration
  • The Manage User Apps page to restrict the User applications in the SAP Concur App Center for their company's users. This user can also enable Enterprise partner applications within the SAP Concur App Center.
    • For more information, refer to the Shared: App Center Administrator User Guide.
Note: 
When you also select the User Administration permission, the User Permissions link becomes available in Company Administration.
Company Discount Administrator

The user assigned this role can add Travel site-level discounts.
This feature is available to the user when you select this permission and the Allow Discount Editing option has been enabled in the Company Travel Configuration for the customer site.


More Information: Refer to the Discounts Travel Service Guide.
This permission must be combined with the Travel Policy Administrator permission.

Company Link Administrator

The user assigned this role can include/exclude links, redirect links, and add new links to the Travel Tools page
 

More Information: Refer to the Company Link Administrator Travel Service Guide.

Company Locations and MapsThe user assigned this role can enter locations for travelers to use when searching for hotels or off-airport car locations.
Concur Meeting Accountant

The user assigned this role can add credit cards to a meeting and download payment files.
 

Note: 
This permission will appear only if you have enabled Concur Meeting via the new site setup work order.

Concur Meeting Admin

The user assigned this role can access Concur Meeting administration with the SAP Concur registration module
 

Note: 
This permission will appear only if you have enabled Meeting via the new site setup work order.

Concur Meeting PlannerAllows user to access all Meeting pages except:
  • Travel > Form of Payment
  • Tracking > Payment (the Edit link is hidden from within the Payment page)
  • Travel > Agency Settings
Corporate Ghost Card Administrator

The user assigned this role can access to the Corporate Ghost Cards Travel > Agency Settings link on the Company Admin page.


Note: 
The Company Groups link and the links in the Group Administration section are always present for anyone with administrative privileges, but users can only edit (not add) groups they own if they do not also have the Group and Shared Resources Administration permission.
The standalone Corporate Ghost Card Administrator permission will only give an option to add a new card. To view and edit the existing ghost cards the user should also have either one of the following permissions along with the Corporate Ghost Card Administrator:

  • Company Administration
  • Group and Shared Resources Administration
Note: 
Travel For more information, refer to the Relationship Between Company Admin, Ghost Card Admin, and Card Owner topic in the Divisional View Travel Service Guide.
Custom Field Administrator

The user assigned this role can access to the Manage Custom Fields link on the Company Admin page.
 

Note: 
The Company Groups link and the links in the Group Administration section are always present for anyone with administrative privileges, but users can only edit (not add) groups they own if they do not also have the Group and Shared Resources Administration permission.


More Information: Refer to the Custom Text Travel Service Guide.

Data Retention Administrator

The user is assigned this role can access the Data Retention link on the Company Admin page and the Hold User and Purge User buttons in User Administration.


More Information: Refer to the Shared: Data Retention Setup Guide and the Shared: Data Retention User Guide.

Employee Maintenance

The user assigned this role can manage employees, including assigning roles, delegates, and preferences. However, they cannot create a new user account.


More Information: Refer to the User Administration in Travel, Expense, Invoice, and Request section of this guide for more information about assigning roles.

Group and Shared Resources Administration

The user assigned this role can view and modify groups.
You can assign this permission by itself.


Note: 
If a user owns a group or is in a group that owns a group, the user will not be able to modify that group without this permission. Ownership of a group provides no additional access.

Guest BookingThe user assigned this role can create reservations for non-profiled travelers.

More Information: Refer to the Sponsored Guest User Travel Service Guide and the Non-Profiled Travel Travel Service Guide.
Import Data AdministratorThe user assigned this role can import data from a customer site, instead of logging into the agency site and selecting Administration  Travel  Travel System Admin  Import Data.
Localization Admin / Localization UserLocalization Admin is assigned only to SAP Concur employees;
Localization User is assigned only by a Localization Admin
Manifest AdministratorThe user assigned this role can perform a multi-user clone.
This role allows companies to determine who should manage travel on behalf of a large group.
Meeting Center Developer Third Party

The user assigned this role can test screens and documentation for a third-party meeting product with XML integration.
 

Note: 
This permission appears only if you have enabled Concur Meeting via the new site setup work order.

Online Order Form AccessThe user (TMC) assigned this role can allow its agents to access to the online order form.

Note: 
This permission is visible only when the Concur Travel Reseller module is given to the TMC by SAP Concur.

More Information: Refer to the Online Order Form Travel Service Guide.
Organization Unit AdministrationThe user assigned this role can create and edit organizational units.
You can assign this permission by itself.
Password Manager

The user assigned this role can update passwords for Travel users.
User will have read only access to the following fields on the user details page in User Administration: Title, First Name, Middle Name, Nickname, Last Name, Suffix, and Email.
Preventing Access: A module property is available to restrict this role from changing passwords - contact SAP Concur directly to have the Password Access Restriction feature activated.
 

Note: 
The users with Travel and either Expense or Invoice have one password for all applications. When any of the Password Manager roles changes a password, it changes for all applications.

Permission AdministratorThe user assigned this role can access the User Permissions menu and the Travel tab.

Note: 
This role is automatically assigned when the Role Administrator role is assigned via Expense, Invoice, and Request.
Profile Sync AdministratorThe user assigned this role can update and retrieve passwords from the Profile Sync Configuration page.
Profile UserThe user assigned this role can update their profile only and not have access to the Travel booking wizard.

Note: 
When a site is created, the 'ALL' group is automatically added to the Travel Wizard User permission. You must manually remove the 'ALL' group from this permission if you do not want travelers to have access to update both their profile and make a reservation.
Make sure the Project team has access to the booking wizard for testing purposes by creating another Group for that team and granting the appropriate permissions.
Report AdminThe user assigned this role can define who has access to reports.

More Information: Refer to the Travel Reporting User Guide.
You can assign this permission by itself.
Report UserThe user assigned this role can view reports.
You must assign this permission in order for users to view company reports; however, you must also assign individual reports in the Report Admin.

More Information: Refer to the Travel Reporting User Guide.
You can assign this permission by itself.
Risk Management AdminThe user assigned this role can use the Concur Risk Management feature.

More Information: Refer to the Authorization Request: Risk Management User Guide for more information.
Self-assigning AssistantThe user assigned this role can assign themselves as an assistant.
If you assign this permission to a user or group, those users can select a traveler to assist.
Self-Registration ApproverThe user assigned this role can approve the self-registrations within his/her own company.

More Information: Refer to the Self-Registration Travel Service Guide.
SSO ManagerThe user assigned this role can access the Manage Single Sign-On page under Home > Authentication Admin.
SponsorThe user assigned this role can be assigned as the sponsor for the guest user.

More Information: Refer to the Sponsored Guest User Travel Service Guide.
Travel AgentThe user assigned this role can access Expert Agent (XA), if you have also assigned the Company Administration permission.
With this permission:
  • The Travel System Admin link may be displayed but will only provide data based on the backend setup.
  • The Import Data link will appear within Company Administration.
Travel Meeting Center Admin Third PartyThe user assigned this role can use a third-party meeting product with XML integration administrator screens; allows Concur Meeting administration without the SAP Concur registration module.

Note: 
This permission will appear only if you have enabled Concur Meeting via the new site setup work order.
Travel Meeting Center UserThe user assigned this role can access meetings to which they are invited (this is for both third-party and Concur Meeting products).
Note
This permission will appear only if you have enabled Concur Meeting via the new site setup work order.
Travel Policy AdministratorThe user assigned this role can administer Travel Policy.
You can assign this permission by itself.
Assigning this permission provides access to:
  • E-Receipt Admin
  • Travel Admin
  • Travel Rule Builder
  • Travel Reporting
  • Travel Templates (administering for all users)
  • Credit Card BIN Restrictions
  • Unused Tickets
  • Meeting Center Admin
    Note: 
    This link appears if you have assigned Meetings Admin permission or Travel Meeting Center Admin Third Party permission.
  • Manage Corporate Discounts
    Note: 
    This link appears if you have assigned both this permission and the Company Discount Administrator permission.
Travel Wizard UserThe user assigned this role can access to the Travel profile and Travel Wizard to make online reservations.
This permission is automatically assigned to ALL (group).
UI PreviewThe user assigned this role can preview the enhanced user interface.
User AdministrationThe user assigned this role can modify and add Travel users.
Assigning this permission provides access to:
  • Add User
  • Self-Registration Setup
  • Self-Registration Approval
  • Send Mobile Instructions
  • Company Groups
Note: 
A user assigned the User Administration permission will be able to see but not use Company Groups (User Administration section of the left menu) unless the user is also assigned the Group and Shared Resources Administration permission.

Note: 
Users assigned to this permission will be able to assign employees to Company Groups and Rule Classes which could result in granting them user permissions which are enabled for such Company Groups and Rule Classes.
User Admin (Read Only)The user assigned this role can view but not change any user information, including passwords; the user can view using the User Admin page but cannot access the user's profile.

Note: 
If the user also has Employee Maintenance or Sponsor permission, those permissions take precedence this permission.
Virtual Payment AdministratorAllows users to manage Virtual Payments (Conferma)
More Information: Refer to the Virtual Payment (Conferma) Travel Service Guide.
Web Services AdministratorThe user assigned this role can:
  • Access the Partner Application Administration page to register or enable partner applications to access the company’s data using the SAP Concur web services. The partner applications are required for some integrations, and do not appear in the SAP Concur App Center.
  • Access the Manage User Apps page to restrict the User applications in the SAP Concur App Center for their company's users.
  • Enable Enterprise partner applications within the SAP Concur App Center.
More Information: For more information, refer to the Shared: App Center Administrator User Guide.
zAuto-Cancel UserThe user assigned this role can test general functionality in Concur Travel.
Reservations made by users with this permission:
  • Will not have custom PNR finishing remarks added
  • Will not be queued to any queues defined in the Agency Configuration
  • Will not show in reports
  • Will be auto-canceled in the GDS after 4 hours
zDemo/Training/
Practice User
The user assigned this role can test the integration between Concur Travel and other SAP Concur products.
Reservations made by users with this permission:
  • Will generate “demo” e-tickets and e-receipts
  • Will not have custom PNR finishing remarks added
  • Will not be queued to any queues defined in the Agency Configuration
  • Will not show in reports
  • Will be auto-canceled in the GDS after 4 hours
When applied to a login ID, the SAP Concur standard invoicing practices will apply unless you utilize the non-invoiced policies.
More Information: Access additional information via the SAP Concur support portal.

Note: 
In emergency situations, you can use the agent claimed remark to prevent bookings made with Z Demo permission from being auto-cancelled.


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Environment

Travel > Profile

Product

Concur Travel all versions

Keywords

This list contains the available permissions in Concur Travel. , KBA , CON-CA-CMP-ACP , Administer Company Permissions , Problem

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