SAP Knowledge Base Article - Preview

3815512 - Why do I receive an Error 500 message when trying to open user profiles in User Administration?

Symptom

I have the Employee Maintenance/User Admin (Read-Only) permission. When I search for users in the User Administration page and click on their names to open their profiles, the system shows an Error 500 message. What should we do to fix this?
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Environment

Travel > Profile T&E Integration

Product

Concur Expense all versions ; Concur Travel all versions

Keywords

Error 500 upon search in User Administration , KBA , CON-CA-ADM-USR , User Administration , Problem

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