SAP Knowledge Base Article - Preview

3815569 - Error: “Entries due the credit card provider cannot be processed because a batch definition matching the credit card posted currency [XXX] and group [XXXX] and Country [XX] and payment type [XXXXXXXX] does not exist.”

Symptom

An Expense Report was never paid out due to the following description in the audit trail: “Entries due the credit card provider cannot be processed because a batch definition matching the credit card posted currency [XXX] and group [XXXX] and Country [XX] and payment type [XXXXXXXX] does not exist.”

What is the best way to reassign this report to a new batch and get this report paid out?


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Environment

TS-C Payment Services > Global Pay

Product

Concur Expense all versions

Keywords

An Expense Report was not paid out due to an error in the report audit trail, which states that a batch definition is missing. , KBA , CON-EXP-ADM-COB , Configure Batches , Problem

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