SAP Knowledge Base Article - Preview

3815619 - Why Is the OB Fee Not Being Saved in the Price Quote (PQ) for Concur EDIFACT Bookings?

Symptom

Investigation determined that for EDIFACT bookings in New Concur Travel, the credit card form of payment (FOP) is not included in the Sabre pricing request used to create the stored PQ. As a result, Sabre cannot resolve a card-specific OB fee and instead returns a list of conditional OB fees with messaging indicating that the final fee depends on the form of payment used.

The review found that:

  • The booking flow has access to the FOP information (card type, token, expiry).
  • The setAirPriceRequest() function in the Sabre adapter creates the pricing request stored in the PNR but does not populate the FOP_Qualifiers node.
  • Without the credit card BIN/FOP details, Sabre cannot calculate and document a specific OB fee within the stored PQ.
  • Agents who subsequently update or reprice the PQ can generate a PQ that includes the applicable OB fee based on the form of payment used.
  • This behavior applies to EDIFACT bookings. NDC bookings currently support passing payment information during pricing.


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Environment

Travel > GDS Shop & Book

Product

Concur Travel all versions

Keywords

This article explains why OB fees are not included in the stored PQ total for New Concur Travel EDIFACT bookings and why differences may exist between the original Concur PQ and an agent-updated PQ. , KBA , CON-SRV-TRV-SBR , TwsSabre Test , Problem

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