SAP Knowledge Base Article - Preview

3815642 - Error: "Sorry, something went wrong. The server encountered an error and could not complete your request. If you continue to experience problems, please contact your Company Administrator or Help Desk. (Error 500)" When searching for users in User Admin

Symptom

An administrator trying to search for users within User Administration experienced a 500 error. Even after clearing the browser cookies and cache, the issue persisted.


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Environment

Travel > Travel Data Integration with Expense

Product

Concur Expense all versions ; Concur Travel all versions

Keywords

An administrator attempting to search for users under User Administration encountered a 500 error. , KBA , CON-CA-USP , User Profile , Problem

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