SAP Knowledge Base Article - Preview

3815681 - Why have direct connect hotel bookings disappeared from user's Trip Library after changing booking source on travel configuration?

Symptom

After Hotel.de migration to TripSource if user opens Itinerary in Trip Library, Itinerary displayed as empty and Hotel.de booking appears with a status "Withdrawn".


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Environment

Travel > Direct Connect

Product

Concur Travel all versions

Keywords

Hotel.de migration to TripSource caused disappearance of active trips from user trip libraries. , KBA , CON-EXP-TRS , Trip Segments / Reservations , CON-MOB-TRV-HTL , Hotel , Problem

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