SAP Knowledge Base Article - Preview

3815696 - Employee Extract to Travel Warning: "Synchronization for user '[XYZ]' failed. Action: Created. Reason: 'Create user failed. Invalid length for a Base-64 char array or string.'"

Symptom

We have imported a user via the Employee Import job with the file being processed successfully. The user cannot however be found in User Administration and there is the following warning in the Employee Extract to Travel job: "Synchronization for user '[XYZ]' failed. Action: Created. Reason: 'Create user failed. Invalid length for a Base-64 char array or string.'"
 

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Environment

Expense > Travel Data Integration with Expense

Keywords

The Employee Import job file containing a user record has been processed successfully, but the user profile is still missing in SAP Concur due to a warning shown in the Employee Extract to Travel job. , KBA , CON-CA-USP , User Profile , CON-CA-TLS-IEM-JOB , Scheduled Jobs , Problem

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