SAP Knowledge Base Article - Preview

3815755 - Why am I receiving multiple Conferma authorizations for the same hotel booking?

Symptom

I completed a hotel booking and noticed multiple Conferma authorizations associated with the same reservation.

The authorization records may appear to be duplicates even though only one hotel reservation was created.

I would like to understand why multiple authorizations were generated for the booking.


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Environment

Travel > Profile

Product

Concur Travel all versions

Keywords

Multiple Conferma authorizations may be generated during the hotel booking process. This behavior is expected and occurs when booking information is updated after the reservation is confirmed. , KBA , CON-CA-ADM , Administration , CON-CA , Cross Applications , Problem

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