Symptom
An online booking was made that required approval. The Approver rejected the trip. There are now two remarks in the reservation. One remark begins with the CB/ indicator showing Concur added the Rejected information (CB/APP/REJECTED) and the other remark is a General Remark showing the trip was approved. If the Approver rejected the trip, where did the General Remark come from showing that the trip was approved?
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Environment
Product
Keywords
There is a historical remark in my PNR stating the trip was approved, but the approver rejected the trip. I need to understand where this remark is coming from. , KBA , CON-CA-ADM , Administration , Problem
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