SAP Knowledge Base Article - Preview

3815786 - Why is a trip approved remark in my PNR when the approver rejected the trip?

Symptom

An online booking was made that required approval. The Approver rejected the trip. There are now two remarks in the reservation. One remark begins with the CB/ indicator showing Concur added the Rejected information (CB/APP/REJECTED) and the other remark is a General Remark showing the trip was approved. If the Approver rejected the trip, where did the General Remark come from showing that the trip was approved?


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Environment

Travel > Templates

Product

Concur Travel all versions

Keywords

There is a historical remark in my PNR stating the trip was approved, but the approver rejected the trip. I need to understand where this remark is coming from. , KBA , CON-CA-ADM , Administration , Problem

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