SAP Knowledge Base Article - Preview

3815790 - Error in logs: "VERIFY FIRST / LAST NAME - INPUT FIRST 30 CHARS"

Symptom

When I click Search to book a trip, the following error appears starting with

"Sorry, something went wrong. We have encountered a problem with your travel profile..."

User-added image

In transaction logs the following error is captured:

"VERIFY FIRST NAME - INPUT FIRST 30 CHARS"


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Environment

Travel > Profile

Product

Concur Travel all versions

Keywords

Search returns error about first/last name verification during trip booking. , KBA , CON-CA-USP , User Profile , Problem

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