Symptom
Starting 2024, all clients with Convera as the payment partner will have to reach out to Convera directly. In line with this, they will need to raise a support ticket via EDGE Support Center.
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Environment
TS-C Payment Services > Global Pay
Keywords
How to raise ticket to Convera Edge Support Center? , KBA , CON-EXP-ADM-MOP , Monitor Payees , Problem
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