SAP Knowledge Base Article - Preview

3815862 - Error: "The original card account with the last segment xxxx assigned to the employee with employee ID [employee ID] was not found in the Expense database so its expiration date cannot be updated."

Symptom

While checking the Import logs for a certain credit card import job run, the below error message was found:

"The original card account with the last segment xxxx assigned to the employee with employee ID [employee ID] was not found in the Expense database so its expiration date cannot be updated. Use Manage Cards in Expense Company Card Administrator to find the employee's original card account and update the expiration date."

Please help us resolve the issue.


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Environment

Expense > Credit Card Services

Product

Concur Expense all versions

Keywords

Import/Extract Run Detail Error for a Credit Card import job , KBA , CON-CA-USP-CRC , Credit Cards , Problem

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