3815902 - Why is the Ghost Card not moving into the PNR for rental cars?

Why if I have the setting turned on that a credit card is required for car and also the setting for Land Only/Non-GDS Reservations to Always write user selected card is, no card writing to the PNR?

This article explains why a credit card is not being written to the PNR for car rental bookings, even when the required credit card and "Always write user selected card" settings are enabled in SAP Concur Travel. Root Cause: If Direct Bill is configured for the rental car company, it overrides all card-writing settings and prevents any credit card from being written to the PNR. This is expected system behaviour. Resolution: If Direct Bill is the intended payment method — no action is needed If a credit card should be written to the PNR — review the Direct Bill configuration with your Travel Administrator or contact SAP Concur Support to update the settings accordingly. , KBA , CON-CA-TLS-IEM-IMP , Import Credit Cards , Problem