SAP Knowledge Base Article - Preview

3815949 - Why do I receive Request email reminder repeatedly, although the condition of the reminder is 'Once when condition is met'?

Symptom

We have an email reminder set up for everybody that has a Request in status 'Approved - Pending Booking' . I received an email two months ago, but now I received an additional one. What is the reason for this?


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Environment

Concur Expense/Request > Email Reminders

Product

Concur Expense all versions ; Concur Request all versions

Keywords

I received an email reminder, but I received this reminder before. The email reminder is set to 'Once when condition is met' , how come I still receive this email? , KBA , CON-CA-ADM , Administration , Problem

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