SAP Knowledge Base Article - Preview

3816035 - Duplicate email error message when setting up Concur Expense email Add-in

Symptom

Users would like to use the Concur Add-in on email/Outlook but are getting an email message stating the error below, when setting up the application:

User-added image


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Environment

Expense - Interface - App Center Apps/Salesforce

Product

Concur Expense all versions

Keywords

Users would like to use the Concur Add-in on email but some are having issues when trying to setup this feature. Says they cannot because they are not authorized possibly due to a duplicate email address. , KBA , CON-CA-APC , App Center , CON-EXP-EXP , Expenses , Problem

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