3816043 - I cancelled my hotel reservation in Concur Travel, but the hotel vendor did not receive the cancellation confirmation and I was charged a no-show fee. Why?

I booked a trip in Concur Travel and had to cancel my hotel within the cancellation policy. When I checked the User Concur Travel History Report, the hotel shows that it was cancelled/withdrawn in Concur Travel, and I was charged as a no-show fee. What happened?

Trip was withdrawn by the user via the Travel Wizard before the no-show cancellation period , KBA , CON-CA , Cross Applications , CON-MOB-TRV-HTL , Hotel , CON-CA-ADM , Administration , Problem