SAP Knowledge Base Article - Preview

3816053 - Why is the Total Fare Showing as Soft Dollars or Shows no Amount on the Trip Overview?

Symptom

Agent-booked reservation, when updated in SAP Concur, shows the total cost in the itinerary as softdollar_askfred:

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or it may show as empty:
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Environment

Travel > Reporting

Product

Concur Travel all versions

Keywords

Total amount in the itinerary displays as soft dollar askfred or IT, and it doesn't reflect and actual amount. , KBA , CON-CA-ADM , Administration , Problem

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