SAP Knowledge Base Article - Preview

3816066 - How can I assign the Status change, Pending Approval and Courtesy email to a specific Workflow?

Symptom

Our reports' approvers complain that they are receiving the email notification with title Approver Change Notification. It says "This expense report was sent to an alternate manager/approver.". I want to know why they are receiving such emails and how to turn it off.

I would also like to know how we can setup different emails for approvers and employees when the report is submitted.


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Environment

Expense > E-Mail - Expense

Product

Concur Expense all versions

Keywords

Turn off the Approver Change Notification / Courtesy Email Notification and change Pending Approval email and Status change email notification , KBA , CON-CA-USP-EMA , Email Addresses , CON-EXP-ADM-WFL-WL , Workflow , Problem

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