3816074 - Is it the Responsibility of Concur or the TMC to place PNRs onto the Report Queue for Import into Concur?

Symptom

The clients bookings are not updating from "Confirmed" to "Ticketed" status in the users trip libraries after they have been ticketed by the TMC (travel agency). They are wondering why and if it is the responsibility of the TMC or Concur to queue the booking to the appropriate Report Queue or, in the case of Apollo and Galileo, on the Travel Booking Feed (TBF).

Environment

Travel > Reporting l

Product

Concur Travel all versions

Keywords

When bookings are not being updated to ticketed status in the users trip library. , KBA , CON-CA-ADM , Administration , CON-CA , Cross Applications , Problem

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