SAP Knowledge Base Article - Preview

3816082 - Why I am getting Error 500 while creating a new profile for terminated user?

Symptom

Admin want to create a new profile for a user who was terminated long back. When he try to create a new profile it give Error 500 because of using the existing credentials. When they look for the old terminated account it is not appearing in User administration


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Environment

Expense > Travel Data Integration with Expense

Product

Concur Expense all versions ; Concur Travel all versions

Keywords

Admin is getting Error 500 while creating a new profile for terminated user which is not appearing when he search for the profile. , KBA , CON-CA-ADM , Administration , Problem

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