SAP Knowledge Base Article - Preview

3816127 - Error: "Sorry, something went wrong. The server encountered an error and could not complete your request. If you continue to experience problems, please contact your Company Administrator or Help Desk. (Error 500)" as soon as user logs on

Symptom

We have some users that every time they login they get the error message, Sorry, something went wrong. This is the first page they are directed to when logging in and they have not clicked on any tabs.


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Environment

Travel > Expense

Product

Concur Expense all versions ; Concur Travel all versions

Keywords

When a few of our users are logging on to SAP Concur they are getting the error message, "Sorry, something went wrong. The server encountered an error and could not complete your request. If you continue to experience problems, please contact your Company Administrator or Help Desk. (Error 500)" , KBA , CON-CA-ADM , Administration , Problem

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