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SAP Knowledge Base Article - PreviewSymptom
User booked hotel through HRS. Although their loyalty number is entered in the Concur profile, it was not sent to the hotel and the traveler did not get their loyalty credit.
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Environment
Travel > Direct Connect
Product
Concur Travel all versions
Keywords
The hotel loyalty number in the Concur profile was not sent to the HRS hotel , KBA , CON-CA-ADM , Administration , Problem
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