SAP Knowledge Base Article - Preview

3816275 - Error 500: "The server encountered an error and could not complete your request". Space in email address.

Symptom

We are trying to make a change to a team member's email address in their Concur profile because there is an extra space in the email address. When we try to change the email address and click save, we receive an error message and are kicked out of the administration screen. A few of us on the team have tried but get the same result. 
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Environment

Expense > User Administration

Product

Concur Expense all versions

Keywords

An invalid character in user email address is causing an error , KBA , CON-TRV-ADM-USR-PRO , Profile , Problem

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