SAP Knowledge Base Article - Preview

3816310 - Error: "INVALID EMAIL CHARACTERS.NOT ENT BGNG" found in logs

Symptom

Users are getting a Sorry, something went wrong error when trying to search for flights for their booking. We see the Invalid Email Character as the error log's root cause, but the email looks in the correct format in Concur. From where is this error coming, and why?


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Environment

Travel > Profile

Product

Concur Travel all versions

Keywords

Invalid Email Character error showing up in the Profile Error log. , KBA , CON-TRV-ADM-USR-PRO , Profile , Problem

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