SAP Knowledge Base Article - Preview

3816337 - If I change my password, will the SAP Concur mobile app prompt me to re-enter my password instead of using the biometrics I configured?

Symptom

I want to change my SAP Concur password. However, to re-authenticate in the SAP Concur mobile app, I use Touch ID or Face ID. When I change my password, will the mobile app log me out and prompt me to enter my new password, instead of using Touch ID / Face ID to re-authenticate me?


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Environment

Expense > Mobile - Expense

Keywords

KBA , CON-MOB , Concur Mobile , Problem

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