SAP Knowledge Base Article - Preview

3816415 - Error: "UNABLE TO PRICE AS SPECIFIED"

Symptom

Why is Concur changing the Use FEX instead of FSR for Securate Pricing option?
While investigation we found this issue is occurring because we are getting a Securate (discounted fare) in the shop response, but we are not selling/storing the fare with the Securate pricing modifier (FSR).


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Environment

GDS>Air

Product

Concur Expense all versions ; Concur Invoice all versions ; Concur Request all versions ; Concur Travel all versions ; Concur TripLink all versions ; ConcurGov all versions ; TripIt all versions

Keywords

User is trying to book flights however they are receiving error message, "We were unable to book your selected flights. Please try a different fare." , KBA , CON-CA-ADM , Administration , Problem

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