SAP Knowledge Base Article - Preview

3816451 - Why was a cancellation number not returned when I cancelled only my HRS hotel?

Symptom

When cancelling hotel segment only from a trip that includes air or car segment too, Concur is not displaying the cancellation number to the user.


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Environment

Travel > Direct Connect

Product

Concur Travel all versions

Keywords

The user cancelled only the HRS hotel from the itinerary and cancellation number was not provided , KBA , CON-CA-ADM , Administration , CON-CA , Cross Applications , Problem

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