SAP Knowledge Base Article - Preview

3816481 - [EVENT] Why was created on our behalf a case titled '**Action Required** Exchange Rate Error'?

Symptom

SAP Concur has learned that there was a problem with certain exchange rates received from our third-party exchange rate service for transactions occurring between October 14th through 17th.
For this reason, proactive cases were created on impacted customer's behalf, so the potentially impacted transactions could be reviewed and corrected.


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Environment

Expense > Unspecified - Expense

Product

Concur Expense all versions

Keywords

A case informing that there is an exchange rate issue for our transactions was created on our company's behalf. Why this occurred? , KBA , CON-CA , Cross Applications , Problem

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