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SAP Knowledge Base Article - PreviewSymptom
I have my Hilton Honors number in my profile in Concur.
I have had several stays at the Hilton Hotel that was booked via Concur. But I am not getting the reward points for my stay. I have confirmed the rewards are showing in the hotel booking.
My summary of points from Hilton do not reflect any of these stays.
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Environment
Travel > Profile
Product
Concur Travel all versions
Keywords
Users are not receiving reward points for a hotel booked within Concur , KBA , CON-TRV-ADM-USR-PRO , Profile , Problem
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