SAP Knowledge Base Article - Preview

3816694 - How does the Rule 'View More Fares' Work with the Condition "Search Results Contain"?

Symptom

We have a Travel Policy rule in the category View more fares:

Flight is between airports CDG and FRA and Marketing airline is not in easyJet, Vueling and Search results contain one or more of these vendors: easyJet, Vueling - Log For Reports
Using this rule, on the CDG-FRA route, I would like my users to book only two specific airlines if they are returned in the search results.  If these two specific airlines are not returned in the search results, then all other options should be in policy.

However, after the users see the initial search results and then click on "View more fares", this rule is expected to trigger, but this is not happening.  Why is that?


Read more...

Environment

Travel > Travel Policy - Rules

Product

Concur Travel all versions

Keywords

How does the View More Fares rule work with the condition "Search results contain"? , KBA , CON-CA-ADM , Administration , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.