SAP Knowledge Base Article - Preview

3816789 - Why is a user's Southwest Frequent Flyer not showing up in the user's GDS profile?

Symptom

The Southwest frequent flyer (FF) is not being shown in Frequent Flyer section in Sabre. It goes under Air-Preferences -> Discount Travel Award in the user's profile.


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Environment

Travel > Profile

Product

Concur Travel all versions

Keywords

User has added a Southwest frequent flyer in Concur Travel, but it's not being reflected in GDS , KBA , CON-CA-USP , User Profile , Problem

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