SAP Knowledge Base Article - Preview

3816799 - Error: "Sorry, we were not able to process fares on the flights you selected" (TY Mode Amadeus)

Symptom

The users are unable to get multi carrier fares returned when search performed by Schedule and received an error after selecting the flights:
"unable to process fares for flights selected" 

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or error "We encountered an internal error error while processing your request. Please contact your travel agent for further assistance."

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Environment

Travel > GDS Shop & Book

Product

Concur Travel all versions

Keywords

I cannot get prices for the flights on Search results page.When I click on Select button I receive an error. , KBA , CON-CA-ADM , Administration , Problem

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