SAP Knowledge Base Article - Preview

3816826 - Error in Logs ">.SSR NOT VALID FOR THIS AIRLINE. SEGMENT NBR. 0 RE-ENTER REQUEST STARTING WITH NEXT SEGMENT"

Symptom

Received below error while searching travel:
Sorry, something went wrong.
We have encountered a problem with your travel profile. Please contact your travel agent for immediate booking and contact your Company Administrator or Help Desk for support. 

User-added image
Error in logs:

Concur Travel found invalid data in your travel profile stored in the reservation system.<p>If you need to book this trip before your profile data can be fixed, please contact your travel agent for assistance.</p><pre>.SSR NOT VALID FOR THIS AIRLINE. SEGMENT NBR. 0 RE-ENTER REQUEST STARTING WITH NEXT SEGMENT


.SSR NOT VALID FOR THIS AIRLINE. SEGMENT NBR. 0 RE-ENTER REQUEST STARTING WITH NEXT SEGMENT""> Read more...

Environment

Travel > Profile

Product

Concur Travel all versions

Keywords

Received profile error while travel search , KBA , CON-TRV-ADM-USR-PRO , Profile , Problem

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