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SAP Knowledge Base Article - PreviewSymptom
Why am I seeing two rates when booking a hotel?
Total estimated costs displayed in the hotel search results and in the Review and Reserve Hotel page are lower than the Total rate provided under ACCEPT RATE DETAILS AND CANCELLATION POLICY.
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Environment
Travel > Unspecified - Travel
Product
Concur Travel all versions
Keywords
User first see Total estimated costs for a hotel which is different from Total rate provided in the Rate Description field below , KBA , CON-CA-ADM , Administration , Problem
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