SAP Knowledge Base Article - Preview

3816866 - Why do I get an error 500 when using the finishing tester on all locators?

Symptom

We have had several reports of PNRs being booked online where it seems the finishing template is not processing the files. Could you please advise why reservations are not going through the finishing template? Why does the finishing tester return a server error 500 on all locators entered?


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Environment

Travel > Templates

Product

Concur Travel all versions

Keywords

Customer reporting the finishing tester is returning a server error 500 on all locators ran through the finishing tester. , KBA , CON-SRV-TRV-ADM-FIN , Finishing Template Editor , Problem

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