SAP Knowledge Base Article - Preview

3816888 - Why was the HRS booking, which cancelled successfully with the vendor, not cancelled in Concur?

Symptom

We cancelled an HRS booking and the vendor confirms they have received the cancellation, but the passive segments in Concur have not been removed - why is that?


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Environment

Travel > Direct Connect

Product

Concur Travel all versions

Keywords

Booking cancelled with vendor but not in Concur - why is that? , KBA , CON-MOB-TRV-HTL , Hotel , Problem

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