Symptom
Customer site does not use Direct Connect for Air Canada and Flex Faring is turned off. The fare type is written in the hard-coded CB/ remarks for Standard and Flex fare types, but not for Latitude fare type. Customer would like to know why. Site is on Apollo GDS.
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Environment
Travel > Templates
Product
Concur Travel all versions
Keywords
Customer site is not using direct connect, and flex faring is not active for Air Canada. CB/fare type/ remark is written for standard and flex fare, but is not written for latitude branded fare. , KBA , CON-CA-ADM , Administration , Problem
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