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3816967 - Unable to move expense into an expense report due to message: Something doesn't belong? Separate these items to create individual expenses.

Symptom

I have a user who is unable to move a credit card transaction from Available Expenses to a new or existing expense report by either selecting it and using the option Move to or by accessing the an existing report and using the option Add Expense.  When doing either option, it looks like it is working but when you look at the expense reports, the charge is not in the report and it is still in the Available Expenses.  I have tried to do it as an admin and have the same experience.  How can we get this added to an expense report so the employee can be paid?


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Environment

Expense > Credit Card Services

Product

Concur Expense all versions

Keywords

KBA , CON-CA-USP-CRC , Credit Cards , CON-EXP-EXP , Expenses , Problem

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