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3816983 - Error in logs: "Invalid seat options; 2-2460" for Travelfusion

Symptom

User receives an error: "Sorry, we are unable to complete your booking. Unknown error from the reservation system."  or  "Sorry, something went wrong, The server encountered an error and could not complete your request. If you continue to experience problems contact your Company Administrator or Help Desk (Error 500)" after the Travelfusion Fare Summary page.

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Environment

Travel > Direct Connect

Product

Concur Travel all versions

Keywords

Error: "Sorry, we are unable to complete your booking. Unknown error from the reservation system."  or  "Sorry, something went wrong, The server encountered an error and could not complete your request. If you continue to experience problems contact your Company Administrator or Help Desk (Error 500)" after the Travelfusion Fare Summary page. , KBA , CON-SRV-TRV-ADM-LAN , View Airlines , Problem

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