SAP Knowledge Base Article - Preview

3817027 - Does SAP Concur mobile app supports the option to agree to the cancellation penalty for Hotel booking?

Symptom

When booking hotel via the computer you must agree to the cancellation penalty and it will show you if the hotel has a different rate per day. However, on the app you do not have a button to click to agree to cancellation penalty so you don't see if the hotel has different rates per day. You must click on the cancellation information in order to see it. Can we get a button added to the app for consistency and visibility.


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Environment

Travel > Mobile - Travel

Product

Concur Travel all versions

Keywords

When booking hotel via the computer you must agree to the cancellation penalty and it will show you if the hotel has a different rate per day. However, on the app you do not have a button to click to agree to cancellation penalty so you don't see if the hotel has different rates per day. You must click on the cancellation information in order to see it. Can we get a button added to the app for consistency and visibility. , KBA , CON-CA , Cross Applications , CON-CA-ADM-AUA-MMS , Manage Mobile Sign-On , CON-CA-ADM , Administration , Problem

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