SAP Knowledge Base Article - Preview

3817058 - Why are the selected seats on Review and Reserve page not saved when booking air flight with Sabre via Concur Travel?

Symptom

I'm booking air flights via Concur Travel. When selecting seats on the Review and Reserve page, my seats are not saved. They change on the next Travel Details page. Seat options can be:

  • Paid preferential seats
  • Regular seats


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Environment

Travel > GDS Shop & Book

Product

Concur Travel all versions

Keywords

When booking an air flight via Sabre and confirming the seat selection for regular or preferential paid seats on "Review and Reserve" page, the seat selection is not transferred to the next page. This can be due to synchronization issues. , KBA , CON-CA , Cross Applications , CON-SRV-TRV-ADM-LAN , View Airlines , Problem

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