3817082 - Why was the Hotel booked in Concur Confirmed when the User did not Complete the Booking at the End of the Booking Process?

User booked a hotel in Concur, but did not finish the booking process all the way through in SAP Concur. Instead, he put the trip on hold. He received a hotel-confirmation email from his agency. He was questioning why the hotel is showing confirmed when he didn't complete the entire reservation in SAP Concur.

User made a hotel booking in Concur, then put the trip on hold. He is questioning why the hotel was confirmed, and not just on hold. , KBA , CON-MOB-TRV-HTL , Hotel , CON-EXP-TRS , Trip Segments / Reservations , CON-SRV-TRV-TLI , Trip Library , Problem