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3817097 - Why do the receipts I email to ExpenseIt appear first in the Available Receipts and only after some time are moved to the Available Expenses?

Symptom

We noticed that when we email receipts to receipts@expenseit.com, they are uploaded to the Available Receipts section as a regular receipt, instead of appearing in the Available Expenses as an ExpenseIt entry. After some time, when we refresh the page, they are no longer in the Available Receipts, but rather in the Available Expenses as ExpenseIt entries. Why are they appearing first as a regular receipt image, instead of being created directly by ExpenseIt?



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Environment

Expense > ExpenseIt

Keywords

When I email receipts to receipts@expenseit.com, they are uploaded to the Available Receipts section. After some time, I refresh the page and they appear in the Available Expenses section, where they should appear from the beginning. , KBA , CON-MOB , Concur Mobile , Problem

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