SAP Knowledge Base Article - Preview

3817098 - Why didn't my form of payment transfer to my car/hotel reservation?

Symptom

I made a reservation for a car only booking and I got a message from the Travel Agency stating that I didn't have a form of payment in the reservation for the agency service fee. I have a credit card in my Concur Profile, why wasn't it used?  
 


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Environment

Travel > Profile>Credit Card

Product

Concur Travel all versions

Keywords

The user's credit card was not transferring to the reservation when they booked a car or hotel only , KBA , CON-CA-ADM , Administration , Problem

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