Symptom
I had booked my Air Canada flights in Concur and chose a Flex fare. My trip was placed on hold and I later went back to change my trip. When I confirmed the changes, the fare was no longer a Flex fare but a Tango fare. Why did this happen?
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Environment
Travel > GDS Shop & Book
Product
Concur Travel all versions
Keywords
Traveler books Air Canada, branded fare FLEX, but the traveler makes a change to their itinerary and the stored fare is updated to a lower Tango fare , KBA , CON-CA-ADM , Administration , CON-CA , Cross Applications , CON-SRV-TRV-ADM-LAN , View Airlines , Problem
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