Symptom
User tries to book a trip and gets a general error message saying there is a problem with the travel profile:
Error: "Sorry, something went wrong. We have encountered a problem with your travel profile. Please contact your travel agent for immediate booking and contact your Company Administrator or Help Desk for support." - Hub Article
In GDS logs the following error is captured:
$GENDER REQUIRED$
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Environment
Product
Keywords
User gets an error when booking trip. the following error is captured in logs: "GENDER REQUIRED" , KBA , CON-CA , Cross Applications , CON-TRV-ADM-USR-PRO , Profile , Problem
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