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SAP Knowledge Base Article - PreviewSymptom
Our employee booked an airfare, it was then cancelled and reissued with a lower price due to AMEX GBT's re-shop feature. Why is it that the airfare amount in Concur (e-receipts/trip segments) does not match to the AMEX travel invoice?
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Environment
Travel > Expense Data/Integration
Product
Concur Expense all versions ; Concur Travel all versions
Keywords
Difference on airfare amount for AMEX Air Re-shop booked travel , KBA , CON-CA-ADM , Administration , Problem
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