Symptom
When a client switches over to Global Expense Pay, bank accounts will be sent to us encrypted by our third party vendor in order to comply with GDPR. As a result, when our system tries to output the file, we cannot decrypt it and the bank account numbers turn into a nonsensical data like the example below:
NbpQggxTbHC4vumNu1otaA==:1:U1iW1PhE
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Environment
Expense > Expense Pay
Product
Concur Expense all versions
Keywords
The bank account numbers in the Expense Pay extract are masked, despite the setting to mask account numbers being set to 'N'. , KBA , CON-CA-ADM , Administration , Problem
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