SAP Knowledge Base Article - Preview

3817283 - New Concur Travel - Error: "The rental car company rejected the booking due to issues with the loyalty card." when booking car

Symptom

The traveler is attempting to book a car.  After selecting the location and confirming it with clicking on Book and Continue, following error message is returned:

error loyalty card


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Environment

Travel > GDS Shop & Book

Product

Concur Travel all versions

Keywords

User attempts to book car in new Concur Travel (EoT), and after confirming the Rental car selection and clicking on Book and Continue, error message "The rental car company rejected the booking due to issues with the loyalty card." is returned. , KBA , CON-CA , Cross Applications , CON-CA-TLS-IEM-IMP , Import Credit Cards , Problem

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